Getting 401-Unauthorized error while navigating to Run Diagnostics page

(Doc ID 2306066.1)

Last updated on MAY 17, 2018

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.17.05.0 to 11.13.18.02.0 [Release 1.0]
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.17.09.0 to 11.13.18.02.0 [Release 1.0]
Oracle Fusion Benefits Cloud Service - Version 11.13.17.11.0 to 11.13.18.02.0 [Release 1.0]
Oracle Fusion Financials Common Module Cloud Service - Version 11.13.17.11.0 to 11.13.17.11.0 [Release 1.0]
Oracle Fusion Receivables Cloud Service - Version 11.13.17.09.0 to 11.13.17.09.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

User's are Getting 401--Unauthorized error when accessing "Run diagnostic tests" page.

STEPS




Cause

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