Twitter's NEW FOLLOWERS Displayed As 0 (Doc ID 2306072.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

In the custom analysis of Social Stations and Dashboards, When choose official Twitter account and choose UNFOLLOWS for the metric, the numerical value will be reflected correctly.
However, when selecting NEW FOLLOWERS, it all goes out with 0.
 

Solution

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