Use Of Operating Hours To Display A Proactive Widget (Doc ID 2306082.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

Would the absence of an Operating Hour set allow a Proactive Chat (PAC/SPAC) widget from being displayed even when there are no agents available to take the chat?
 

Solution

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