Widget Does Not Display When Page Is Resized

(Doc ID 2306251.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


A custom widget fails to render in one specific environment, but it does render in other environments.


The problem with the widget display only occurs with version 16.6.2. On version 17.3, it is not happening.

The issue can be reproduced with the following steps:

  1. Go to the QA storefront homepage
  2. Scroll down and view the Product Collection
  3. Decrease your browser’s window size so it’s width is anywhere below 980px
  4. Refresh the page in the browser


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