ER: Display The The REAL Total Number Of Messages

(Doc ID 2306583.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

We would like to see the REAL total number of messages, in this example, it would be: 3 messages, first post: 2 new + second post: 1 new.

Problem Description
---------------------------------------------------
Please create an ER:
AS IS:
1- When we filter by “Unread messages” :
2- We can see the total number of messages, in this case we can see: “2 Messages” because this number is related to public posts.
3- Even the total number of comments in these 2 posts are: first post: 2 new + second post: 1 new



 

Solution

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