File Saved To Document Manager is 0kb and Inaccessible (Doc ID 2306665.1)

Last updated on SEPTEMBER 12, 2017

Applies to:

Primavera Unifier Cloud Service - Version 17.6 to 17.7 [Release 17.6 to 17.7]
Information in this document applies to any platform.

Symptoms

When a Business Process (BP) has the option Save the Record Information to Document Manager enabled on the end step, the file is created and is Published to the assigned folder, but the file is showing as 0kb and cannot be accessed.

Cause

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