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CRM Desktop- Add-in Doesn't Start with Runtime Error (Doc ID 2307050.1)

Last updated on FEBRUARY 15, 2018

Applies to:

Oracle CRM On Demand - Version 031CS to 031CS [Release 31]
Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Goal

Add-in doesn't start after opening Outlook, and now CRM Desktop returns the following error:
"This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."


Solution

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