My Oracle Support Banner

HTTP 500 Or Internal Server Error When Logging Off Analytics Admin (Doc ID 2307341.1)

Last updated on OCTOBER 13, 2017

Applies to:

Primavera Analytics Cloud Service - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to log off Analytics Admin from Cloud the following error occurs.

ERROR
-----------------------
https://<Host name or IP address>/p6rdb/etl/logout.jsp

HTTP 500
This website cannot display the page.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log off Analytics Admin then the web page shows above error.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.