Unable to Open Quote with Error [The quote cannot be saved because it has duplicate or invalid document numbers]

(Doc ID 2307350.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2017 R1 and later
Information in this document applies to any platform.

Symptoms

When attempting open a quote, there is an error message displayed:

The quote cannot be saved because it has duplicate or invalid document numbers

Changes

The site has been upgraded to 2017 R1.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms