CX Cloud Mobile Performance - Options Menu Slow (Doc ID 2307457.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

In the CX Cloud Mobile app the customer experiences slow performance when accessing the options menu (3 lines in the upper left corner). It seems as if the menu is built at run-time based on application access rules each time it is activated and can take up to 25-30 seconds.
 

Solution

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