ER: Update Engage Error Messages

(Doc ID 2307874.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

Qn1:
Problem Description
---------------------------------------------------
The error messaging within Engage should not be generic.

It should include any error messaging that is returned from the corresponding Social Network's API it should indicate "Error integration with Facebook" or "Facebook has not accepted the communication".

If the error is with Engage the messaging should state that.

 

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms