Error When Attempting to Print a Document [Could not write to file]

(Doc ID 2308010.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R2 and later
Information in this document applies to any platform.

Symptoms

When attempting to print a document as PDF, an error appears in the pop-up and no document is displayed. The error shows the following:

An unknown error (class com.bm.xchange.util.BMSystemException) has occurred. Please contact your system administrator.
To help us track this error, please note the date and time in your report: xxxx-xx-xx xx:xx:xx.
Could not write to file.

Upon opening the print server logs the following error can also be found:

Caused by: org.apache.fop.apps.FOPException: No meaningful layout in block after many attempts.  Infinite loop is assumed.  Processing halted.

Cause

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