Fusion Global HR: Created a Custom Role and Now Receive Error When Attempting To Access "View in organization chart" From Person Spotlight.
(Doc ID 2308145.1)
Last updated on OCTOBER 11, 2021
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and laterOracle Fusion Global Human Resources - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
When attempting to access "View in organization chart" from Person Spotlight, the following error occurs.
ERROR
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ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-6--96:Server Exception during PPR, #1
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to About Me > Personal Information
2. Click on the "i" (information) icon
3. Click on users name in the pop up box.
4. Users are directed to Employee Spotlight. Click on "View in Organization Chart" link
5. Error occurs
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |