Visualizer Action Scripts Do Not Work With SSO Enabled Cloud Database.

(Doc ID 2308487.1)

Last updated on OCTOBER 02, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.9.0 and later
Information in this document applies to any platform.

Symptoms

When trying to schedule Visualizer reports with an Action Scripts file, nothing is generated and no errors are in the log files.

In Task Manager, Visualizer and Mimosa works for about 10 seconds and then the activity goes down to 0%.

The report can be run via the command line on a local SQLite database, but when trying to run on a cloudconnect database with SSO enabled, it does not log into the database and does not run the Action Script.

The issue can be reproduced at will with the following steps:
1. Create Action Script.
2. Run the Batch file.

Running the same command line without action Script parameter starts and logs in to Visualizer successfully.

3. Notice it does not run.

Cause

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