Custom Object Not Visible in SUI Dashboard

(Doc ID 2308499.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


The customer said that he was able to add "Events," but now the icon disappeared from his dashboard.
They tried to add in Tools->structure, but still no visible.

"Events" is a custom object created under Common application.

The customer has a custom object created under common application and into Structure the icon is YES and YES visible without having any EL condition.
The issue is related to security settings for this custom object in Application Composer. Starting from release 12, there is a role that allows you full access to the custom object: Custom Object Administration role that is OOTB set in Application Composer --> Common --> your custom object --> Security.
The customer either gives full access to other role or he assign to his user this role to have access.

custom object 'Events' should be visible on SUI Dashboard Homepage under Sales folder.

The issue can be reproduced at will with the following steps:
1. Log into Fusion
2. Click on Sales folder.
3. Events not listed as an icon.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms