My Oracle Support Banner

Cannot Query Lockbox Using Manage Lockbox Setup Task (Doc ID 2308567.1)

Last updated on APRIL 03, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Able to setup Lockbox and associate it with Receipt Source but upon querying the same Lockbox, it is not returned in Search results.

Steps to reproduce:
================
1. Setup and Maintenance> Manage Lockbox
2. Search using Lockbox#
3. Search Results does not return the Lockbox

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.