Oracle Fusion BI Publisher: Printer Job fails with "javax.net.ssl.SSLHandshakeException: Server chose TLSv1, but that protocol version is not enabled or not supported by the client."

(Doc ID 2308586.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Technology Management - Reports/Analytics

After upgrading to Release 12, the Printing stopped working and you start getting similar errors:

ERROR
-----------------------
[091517_200306371][][EXCEPTION] !!!!!!! PrintProcessor.delivery :: Exception happened when calling deliver API::oracle.xdo.delivery.DeliveryException: oracle.xdo.delivery.DeliveryException: javax.net.ssl.SSLHandshakeException: Server chose TLSv1, but that protocol version is not enabled or not supported by the client.oracle.xdo.service.delivery.DeliveryException: oracle.xdo.delivery.DeliveryException: oracle.xdo.delivery.DeliveryException: javax.net.ssl.SSLHandshakeException: Server chose TLSv1, but that protocol version is not enabled or not supported by the client.

Cause

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