SSN Reflection On Benefits > Contacts Page VS Manage Person > Contacts Page
Last updated on NOVEMBER 30, 2017
Applies to:Oracle Fusion Benefits Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
SSN Reflection on Benefits > Contacts page VS Manage Person > Contacts page
Client has noticed an issue with SSN not being consistent in Benefits > Contact page vs Manage Person > Contacts page.
1. If they create a contact through Benefits > Contacts:
a) they can see SSN on Benefits > Contact page but Can't see the SSN on Manage Person > Contacts page.
b) they can still see the SSN from Manage Person > Contacts page by clicking on Hyperlink - Go to manage person for the 'Contact name'
2. If they Add Contact directly through Manage Person, it is vice a versa
a) SSN would show up in Manage person but not on Benefits > Contacts.
Client would to see consistency for SSN to show up in both the pages.
This issue is noticed both in TEST and Production but attaching screenshots from TEST.
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