SmartOrg User (Participant) Not Found on Submission Interview Tab

(Doc ID 2309103.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 15A and later
Information in this document applies to any platform.

Symptoms

A user is unable to see / add an internal user (from SmartOrg) as participants when using the Evaluation Management (EM) Interview tab in a candidate submission.

The list of participants is empty or the desired user is not in the list even if it is an active user in SmartOrg.

Cause

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