Historical Data Request Doesn't Show Data from Dates Before Topic was Created

(Doc ID 2309412.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

Why are messages from a Facebook page not being pulled in when user submits a historical data request for a newly created topic?
 

Solution

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