Third-Party Quarterly Tax Filing Extract Completing In Error

(Doc ID 2309611.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Payroll

Third-Party Quarterly Tax Filing Extract completing in Error

Oracle seeded Run Third-Party Quarterly Tax Filing Extract is completing error with error message 'PAY_PAYPROC_UNKNOWN_ERR'.
 

ERROR
-----------------------
PLSQL Log Messages
End PLSQL Log Messages
transfering BIP output to attachments for process id:301284
transfering BIP output to attachments for process id:301283
transfering BIP output to attachments for process id:301282
BIP job processId = 301284
BIP job status SUCCEEDED
BIP job processId = 301283
BIP job status SUCCEEDED
BIP job processId = 301282
BIP job status ERROR
Name PAY_PAYPROC_UNKNOWN_ERR
Token1 null
Token2 null
Token3 null
A system error occurred during processing.

Obtained BIP log error

fusionapps_request_id 301282

Delivery 1: FTP

Document delivery failed
[INSTANCE_ID=chfar02021h04.usdc2.oraclecloud.com1503123718776]
[DELIVERY_ID=1433]Error deliver document to FTP::Exception happened when calling deliver API::Error deliver document to FTP:: FILE=[::Exception happened when calling deliver API::oracle.xdo.delivery.DeliveryException:oracle.xdo.delivery.DeliveryException:Remote directory
/ADP_QUARTERLY does not exist on the server.oracle.xdo.service.delivery.DeliveryException:oracle.xdo.delivery.DeliveryException: orac




STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Run Third-Party Quarterly Tax Filing Extract




BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit the process Run Third-Party Quarterly Tax Filing Extract

Cause

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