My Oracle Support Banner

Guide to Customer vs Oracle Management Responsibilities in Oracle Infrastructure and Platform Cloud Services (Doc ID 2309936.1)

Last updated on FEBRUARY 26, 2021

Applies to:

Oracle GoldenGate Cloud Service
SOA Suite Cloud Service
Application Container Cloud
Big Data Cloud Service
Oracle Cloud Infrastructure
Information in this document applies to any platform.

Purpose

Customers are often unsure who is responsible for the different management and administration tasks in Oracle Infrastructure (IaaS) and Platform (PaaS) Cloud Services. This document serves as a guide to what the customer is responsible for vs what Oracle manages for the customer by type of service. 

Scope

 This applies to Oracle Public Cloud Infrastructure and Platform Services. 

Details

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Scope
Details
 Oracle Managed Services vs Customer Managed Services
 What Oracle Always Manages
 Characteristics of Customer Managed Services
 Characteristics of Oracle Managed Services
 Table Of Oracle Cloud IaaS and PaaS Services

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.