Proxy Logout in Salesforce Retains the Session of the Previous User
(Doc ID 2310041.1)
Last updated on JUNE 20, 2018
Applies to:Oracle BigMachines CPQ Cloud Service - Version 2017 R1 and later
Information in this document applies to any platform.
When a user utilizes the proxy logout functionality within Salesforce and then they proxy log into another user the session of the previous user is retained.
- Proxy Login as User A and create a CPQ quote within Salesforce
- Note that the quote indicates that it was created by User A
- Proxy Logout as User A within Salesforce and Proxy Login to User B
- Create another quote and note that the new quote is still created by User A
|This session persistence issue occurs even if users are completely logging out (not proxy) of Salesforce entirely and logging in as a new user. The session for the first user still persists in Oracle CPQ Cloud.|
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!