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Topic stopped Bringing Results From A Certain 'Message Board' Type Of Turkish Site (Doc ID 2310259.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.


On : NA version, Listen and Analyze

--------------- is a widely used site by the consumers to report any complaints they have regarding a product or service from different brands in Turkey.
It is already added to webcrawl. but the topic is not picking up messages containing valid keywords.

Topic Name: ┼×ekerbank
Missed messages:

Messages should be picked.

The issue can be reproduced at will with the following steps:
1. Go to Topic analysis
2. Mentioned site is not found between mentions.

The issue has the following business impact:
Due to this issue, users miss important messages from a very important site.


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