Is it possible for records that were already in a merge resolution request that got rejected not to be again identified as duplicates in duplicate identification batch?

(Doc ID 2310662.1)

Last updated on OCTOBER 02, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

Customer created a duplicate identification batch. After that, a specific duplicate set was identified and a merge resolution request was created. Then, same duplicate identification batch was ran, same records appeared as duplicates in a merge resolution request. Customer rejected it this time. Then, same duplicate identification batch was ran and again a merge resolution request was created in status New, even though customer rejected the previous one.


The request is the following: is it possible for records that were already in a merge resolution request that got rejected not to be again identified as duplicates in duplicate identification batch?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms