My Oracle Support Banner

SSO - User is Redirected to a Blank Page (Doc ID 2310726.1)

Last updated on OCTOBER 10, 2022

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version and later
Oracle Taleo Recruiting Cloud Service - Version 15B and later
Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 15B and later
Information in this document applies to any platform.


Upon attempted access to a OTAC (Taleo TEE) zone via SSO (Single Sign-On), the user is instead redirected to a blank page.

URL: https://[zone][product]/SamlAssertionConsumerService.jss

The problem can happen for either Backend access (e.g. SmartOrg, Recruiting) or Frontend access (internal Career Section configured for SSO)


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.