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Manage Work Items-Performance Issue (Doc ID 2311071.1)

Last updated on JULY 05, 2018

Applies to:

Oracle Fusion Project Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Performance

We are trying to associate an Item to a Project through Manage work item functionality available in Project Management functionality.
When searched for s specific item it almost takes 3 to 4 minutes to fetch the item, sometimes pops up an application error message.



ERROR
--------
"An application error occurred. See the incident log for more information.
An application error has ocurred. Your help desk can use the following information to obtain a more detailed description of this incident: 1. Server Domain: ProjectsDomain, Server Instance: ProjectManagementServer_1, Application name: ProjectsManagementApp"


STEPS
--------
The issue can be reproduced at will with the following steps:
1. Trying to associate an Item to a Project through Manage work item functionality available in Project Management functionality.

Cause

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