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Revenue Line Item Field Reason Won/Lost Field Not Updated Via Import (Doc ID 2311215.1)

Last updated on SEPTEMBER 28, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On: 11.1.11.1.0 version, Opportunities

ACTUAL BEHAVIOR
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Change status to Won or Lost does not update Revenue line item when importing
By changing the Status Code field status of an opportunity and adding a value in ReasonWonLostCode does not add the value in CloseReasonCode of the revenue item

EXPECTED BEHAVIOR
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When importing the header value for Reason Won/Lost, the revenue line item should be updated as well.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud> Setup and Maintenance> Manage File Import activities
2. Import Opportunities to update the Reason Won/Lost
3. Some opportunities are not updating.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the Reason Won Lost for revenue line items via import.

Cause

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