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Sales Method Field Not Displaying Correct List Of Values On CX Cloud Mobile App (Doc ID 2311298.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, CX Mobile Application

Sales Method field not displaying correct list of values on Edit layout of Opportunity
Actual values shown:
- 300000000948600
- 300000000948602
- 300000000948608
- 300000000948611

Moreover, this field's label has been modified to 'Type', but it is appearing as 'Sales Method' in the app.

Sales Method field should show:
- 01 - Lead
- 02- Target
- 03 - P1
- 04 - Series

The issue can be reproduced at will with the following steps:
1. Create new Opportunity
2. Notice Sales Method field is showing numbers instead of values.

The issue has the following business impact:
Due to this issue, users cannot properly Create opportunity, sales stage field is not shown properly.


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