"Unknown Error" When Validating Connection Between Financial Consolidation And Close Cloud Service (FCCS) And Account Reconciliation Cloud Service (ARCS)

(Doc ID 2311316.1)

Last updated on OCTOBER 04, 2017

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version 17.08.52 and later
Oracle Account Reconciliation Cloud Service - Version 17.08.52 and later
Information in this document applies to any platform.

Symptoms

You have subscriptions to both FCCS and ARCS and you are attempting to set up a link within FCCS to connect directly to ARCS. You have followed the setup steps from Chapter 3 of the "Administering Oracle Financial Consolidation and Close Cloud" document (https://docs.oracle.com/cloud/latest/financial-consol-cloud/AGFCC/AGFCC.pdf), but when validating the link, you get "Unknown Error". You are able to succesfully connect directly to ARCS in a separate browser.

Cause

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