SOA CS Backup Operation Failed - User not authorized error

(Doc ID 2311813.1)

Last updated on OCTOBER 09, 2017

Applies to:

SOA Suite Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On SOA CS, General issues

Backup operation failed.

After a mandatory password change, the backup service stopped working.  SOA CS backup fails with the following error

Sep 27, 2017 12:40:33 AM UTC Activity Submitted
Sep 27, 2017 12:40:33 AM UTC Activity Started
Sep 27, 2017 12:41:39 AM UTC Backup health check passed ... Locked the WebLogic Server domain configuration ... Started the backup of configuration data for WebLogic administration server and managed servers ... Completed the backup of configuration data for WebLogic administration server and managed servers ... Capturing the service metadata ... Completed the backup metadata service ... Unlocked the WebLogic Server domain configuration ...
Sep 27, 2017 12:42:14 AM UTC Uploading the backup archive to the Oracle Storage Cloud Service container ... Unable to upload the object to the Oracle Storage Cloud Service container. User not authorized ...
Sep 27, 2017 12:44:14 AM UTC SM-BKP-5106: Operation failed and will be retried.
Sep 27, 2017 12:44:47 AM UTC Uploading the backup archive to the Oracle Storage Cloud Service container ... Unable to upload the object to the Oracle Storage Cloud Service container. User not authorized ...
Sep 27, 2017 12:46:47 AM UTC SM-BKP-5106: Operation failed and will be retried.
Sep 27, 2017 12:47:23 AM UTC Uploading the backup archive to the Oracle Storage Cloud Service container ... Unable to upload the object to the Oracle Storage Cloud Service container. User not authorized ...
Sep 27, 2017 12:47:26 AM UTC Activity Ended
Sep 27, 2017 12:47:26 AM UTC Activity Ended


 

Cause

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