OAC-Essbase: Applying OAC Patch 17.3.5/17.4.1 To Essbase Instance Hangs or Errors With "Failure: [This patch is not available for Essbase for this OAC release. Please refer to the release notes.]"

(Doc ID 2312613.1)

Last updated on OCTOBER 16, 2017

Applies to:

Oracle Analytics Cloud Service - Version 17.1.3 and later
Information in this document applies to any platform.
This only applies to OAC Essbase Instances at this time.

Symptoms

Trying to apply the Oracle Analytics Cloud (OAC) 17.3.5/17.4.1 Patch and seems to hang. Another symptom may be an error on the pre-check with the error "Failure: [This patch is not available for Essbase for this OAC release. Please refer to the release notes.]". If a pre-check is not run, the patch seems to hang at the backup stage. There are no logs to review to determine the failure.

 

Cause

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