Content and Experience Cloud Service (CEC) - Adding a New User to a Folder Fails: "There were problems adding some users. Please try again later"

(Doc ID 2312910.1)

Last updated on OCTOBER 02, 2017

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Content and Experience Cloud Service, when users attempt to add a newly created user, the add action fails with the following error: 

There were problems adding some users. Please try again later.

 

Cause

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