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PRC:SSP: Requisition Approval Is Not Working When using 2 Levels (Doc ID 2313116.1)

Last updated on JUNE 22, 2020

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Self Service Procurement - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Approve Requisition

ACTUAL BEHAVIOR
---------------
Requisition approval is not working with the following setup

A requisition is created: XXX123, when Manage Approval is selected, it routes to 2 approvers. However, when the first approver approved the requisition, the status of the requisition is approved and the approval routes to only 1 approver. The approval setup is not changed during the creation and approval processes.

EXPECTED BEHAVIOR
-----------------------
It is expected to have the requisition routed to the two approvers.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Edit Requisition - > Manage Approvals -> Submit Requisition
2. Manage Requisition - > Action Detail - > Requisition is approved.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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