OSN App Version 11.113.00 and Older Results in Error When Launching App from Locked Screen Notification in iOS11

(Doc ID 2313178.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle Social Network Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

User gets an iOS Notification from the OSN iOS app on the iOS device lock screen.  Then proceeds to use the same notification to launch the OSN app an error will result:

"Notification was generated with an account that is no longer available"

 

Changes

 Upgrade to iOS11 on the Apple devices with OSN iOS app version 11.113.00 installed.

Cause

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