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When Accessing Catalogs or Prompts in P6 Analytics Cloud the Error "Internal Server Error (500). The Server Encountered an Internal Error or Misconfiguration and Was Unable to Complete Your Request." Occurs Intermittently (Doc ID 2313266.1)

Last updated on AUGUST 19, 2019

Applies to:

Primavera Analytics Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to select a catalog page or selecting a value from a prompt the following error occurs intermittently,


There was a problem retrieving the response data:
Internal Server Error (500). <HTML><HEAD><TITLE>Internal Server Error</TITLE></HEAD>
<BODY><H1>Internal Server Error - Read </H1> The server encountered an internal error or
misconfiguration and was unable to complete your request.
<P>Reference <reference #> </BODY></HTML>





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