Getting A Remote Region Error While Accessing Tasks In Setup And Maintenance

(Doc ID 2313278.1)

Last updated on OCTOBER 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

Getting a remote region error while accessing tasks in Setup And Maintenance


ERROR
-----------------------
Remote Region error #1:


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to Setup and Maintenance => Manage Search View Objects
3. Getting remote region error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot configure global search objects .

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms