Financial Account Subtab Under Contacts Page Blank

(Doc ID 2313684.1)

Last updated on OCTOBER 03, 2017

Applies to:

Oracle Fusion Sales for Retail Banking - Version and later
Information in this document applies to any platform.


On : version, Financial Accounts

Fin Account Subtab under Contacts Page does not display data
The subtab for Financial Account under Contact page is not displaying the linked data (linked via the Contact - Financial Account related object link which is part of the OOTB Retail Banking vertical product). The relationships exists since reporting off of this intersection table is functioning properly.

Financial record information should appear in the subtab within the Contact record

The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud> Contacts> click Financials Sub tab
2. No Financial records are displayed

The issue has the following business impact:
Due to this issue, users cannot view financial record information on Contact records' subtab for Financials.


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