Initiate Approval Workflow Process Ends With Error: Application Error ORA-31011

(Doc ID 2314061.1)

Last updated on OCTOBER 04, 2017

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, Manage Invoices-Audit Invoices

When attempting to run process for invoice approval for BU ID: XXXXXXXXXX, the following error occurs.

ERROR
-----------------------

Application error ORA-31011: XML parsing failed ORA-19202: Error occurred in XML processing LPX-00217: invalid character 31 (U+001F) Error at line 39 occurred while performing operation {DEBUG_INFO} with parameters P_INVOICE_ID: , P_VENDOR_

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Schedule Processes and run process Initiate Payable Approval.
2. It ends in error and no invoice is initiated for approval.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve bulk invoices.

 


 

Solution

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