Fusion Applications - Global Payroll - Error When Fetching Balance In "View Person Process Results" UI

(Doc ID 2314157.1)

Last updated on OCTOBER 28, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Release 12 version, Global Payroll


ACTUAL BEHAVIOR
An error message is displayed when attempting to query balances which have Assignment Balance Date, Time Definition Period to date dimension


ERROR
"FUSION.PAY_BALANCE_PKG", line 3306 ORA-06512: at "FUSION.PAY_BALANCE_PKG", line 3700 ORA-06512: at "FUSION.PAY_BALANCE_PKG", line 3771 ORA-06512: at "FUSION.PAY_BALANCE_PKG", line 4972 ORA-06512: at "FUSION.PAY_BALANCE_PKG", line 5271 ORA-06512: at "FUSION.PAY_BALANCE_PKG", line 5654 ORA-06512: at "FUSION.PAY_BALANCE_PKG", line 6317 ORA-06512: at "FUSION.PAY_BALANCE_PKG", line 6552 ORA-06512: at "FUSION.PAY_BALANCE_VIEW_PKG", line 1294 ORA-06512: at line 1


STEPS
The issue can be reproduced at will with the following steps:
1. Payroll Calculations
2. View Person Process Results
3. Balance: <balance name>
4. Error message displayed

Cause

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