Unable to Create New Quote From Salesforce after Salesforce Refresh [Object 'company_id = xxxxxxx, partner_price_book_id = xxxxxxxxxxxxxxx' of type 'PriceBook' could not be found.]

(Doc ID 2314172.1)

Last updated on OCTOBER 04, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R2 and later
Information in this document applies to any platform.

Symptoms

After a refresh has been performed on a Salesforce instance, users receive the following error when attempting to create a new Oracle CPQ Cloud Quote from an Opportunity in Salesforce:

Object 'company_id = xxxxxxx, partner_price_book_id = xxxxxxxxxxxxxxx' of type 'PriceBook' could not be found.

Cause

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