Attachments Do Not Carry Over From Converted Leads To Opportunities

(Doc ID 2314406.1)

Last updated on OCTOBER 04, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Attachments associated to a Lead are not carried over when the lead is converted to an opportunity.
When an opportunity is created from a converted lead the associated attachments should be associated to the opportunity.

Reproducible Steps
1. Create a lead
2. Add an attachment
3. Convert to opportunity
4. Navigate to the opportunity created at step 3.

Due to this issue, users cannot see the attachments are not carried over when the lead is converted to an opportunity.

Cause

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