Unable To Import External Transaction In CM Via Spreadsheet - Bank Account Cannot Be Found (Doc ID 2314511.1)

Last updated on NOVEMBER 01, 2024

Applies to:

Symptoms

When attempting to import external transaction in CM
the following error occurs.

ERROR
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----> Begin import_external_transactions
ExtTrxInterfaceID: 100000013622183 - Bank account, 359681320131, cannot not be found. Record was not imported.
ExtTrxInterfaceID: 100000013622184 - Bank account, 359681320131, cannot not be found. Record was not imported.
ExtTrxInterfaceID: 100000013622185 - Bank account, 359681320131, cannot not be found. Record was not imported.
0 rows were successfully imported. 3 rows were rejected due to validation errors.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load external bank transactions via spreadsheet
2. Try to iport into CM
3. Error

Cause

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