Problem Scoring Competencies and Goals Using a 1/2 Star Rating Scale (Doc ID 2314512.1)

Last updated on OCTOBER 07, 2022

Applies to:

Symptoms

SUMMARY
When rating Competencies or Goals in a Performance Review that utilizes 1/2 (half) stars in the Rating Scale, ratings do not increase as expected. When the User drags the mouse from left to right, the rating increases by full steps rather than 1/2 steps.

STEPS TO REPLICATE
1. Create a Rating Scale that includes:
    • Rating Tool: Stars
    • Multiple Levels or "steps" (typically 11, in a standard configuration)
    • All Levels are Selectable, and each Level includes a unique Description and Number of Icons
2. Assign the Rating Scale to a Review Template.
3. Assign a Performance Review to an Employee, using the Rating Template.
4. Edit the Performance Review. For a Competency rating, slide the mouse cursor left to right.

ACTUAL RESULTS
The Competency's rating increases by full steps (i.e. 1.0) rather than 1/2 steps (i.e. 0.5).

EXPECTED RESULTS
The Competency's rating increases by 1/2 steps (i.e. 0.5)

Changes

Cause

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