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Not Able To Remove Create Account Access For Sales Rep (Doc ID 2314655.1)

Last updated on MAY 13, 2022

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On: 11.12.1.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Sales Rep user is able to create Accounts

EXPECTED BEHAVIOR
-----------------------
Sales Rep user shouldnt be able to create Accounts

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to Accounts
3. You see a "Create" button available for user

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can create accounts which is not allowed for Sales Reps

Cause

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In this Document
Symptoms
Cause
Solution
References


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