Unable To Access Cloud Portal Page After Login. Error: Failure of Web Server

(Doc ID 2314701.1)

Last updated on OCTOBER 13, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.7 and later
Information in this document applies to any platform.

Symptoms

Using P6 EPPM (web):

When attempting to access either the stage or production url (for cloud customer), the following error occurs.



Error

Failure of Web Server bridge:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.


Steps to Reproduce

Example:
https://company-p6.oracleindustry.com
https://company-stage-p6.oracleindustry.com

Changes

 

Cause

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