Unable To Access Cloud Portal Page After Login. Error: Failure of Web Server
Last updated on OCTOBER 13, 2017
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.7 and later
Information in this document applies to any platform.
Using P6 EPPM (web):
When attempting to access either the stage or production url (for cloud customer), the following error occurs.
Failure of Web Server bridge:
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.
Steps to Reproduce
- Enter cloud URL.
- Enter username and password.
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