Not Able To Access Period Close Page In General Accounting Dashboard, Errors with 'Error 403 -- Forbidden'
(Doc ID 2314757.1)
Last updated on AUGUST 13, 2022
Applies to:
Oracle Fusion General Ledger Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.12.1.0.0 version, Performance
ACTUAL BEHAVIOR
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While trying to navigate the Period Close page to open periods, we are not able to access the page. The page keeps loading for few minutes and after a while we get the following error message: Error 403--Forbidden.
ERROR:
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Error 403 -- Forbidden
EXPECTED BEHAVIOR
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Expect to be able to access the period close to open the period.
STEPS
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The issue can be reproduced at will with the following steps:
1. Oracle Fusion Home
2. General Accounting
3. Period Close
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot manage the accounting periods due to this issue.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |