EMA E2b Transmission Failure: Messaging.Message.Interrupted > Messaging.Message.MessageRejected
(Doc ID 2315015.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Interchange Cloud Service - Version 7.0 and laterOracle Life Sciences Argus Interchange - Version 7.0.0 and later
Information in this document applies to any platform.
Symptoms
Reports transmitted to EMA are being generated successfully but are being rejected by the trading partner.
Initially the message is:
Status is missing from ESM_EDI_STATUS_LKUP table for edi_status_type = 'OUTBOUND' and edi_status_type_cd = Messaging.Message.Interrupted edi_type_cd = cyclone
Finally, the message returned is:
Following error has occurred in EDI Gateway: Messaging.Message.MessageRejected
This is a new agency configuration which has just gone live.
The detailed error message in Axway is:
Error(Error(com.cyclonecommerce.tradingengine.transport.UnableToConnectException: Error connecting to HTTP server pgateway.ema.europa.eu/195.144.18.218:8080, timeout=30s (30,000ms); java.net.SocketTimeoutException: connect timed out), ExchangePointId(Id(75669347), URL(http://pgateway.ema.europa.eu:8080/exchange/EVHUMAN), Name(EMA Prod)))
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |