My Oracle Support Banner

Error "Failure of Web Server bridge: ' No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.' " When Accessing Products (Doc ID 2315148.1)

Last updated on MAY 17, 2018

Applies to:

Primavera Unifier Cloud Service - Version 17.7 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.12.4.0 to 17.12.4.0 [Release 17.12]
Information in this document applies to any platform.

Symptoms

When attempting to login to environments, the following error occurs.

ERROR

Failure of Web Server bridge: No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.

Attempt to connect to any connected environments.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.