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Change Order Stuck in Scheduled After Item Revision Level EFF Changes (Doc ID 2315492.1)

Last updated on JUNE 24, 2018

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
After approving the Change order where Item Revision level EFFs were modified, the Change Order becomes stuck in "Scheduled" status.
 

EXPECTED BEHAVIOR
-----------------------
Change Order would complete successfully

STEPS
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The issue can be reproduced with the following steps:
1) Create item and send for approval
2) Change the Item Revision EFF attribute after approval
3) Create change order and enter new revision
4) Approve the change order
5) Once change order is approved, query the item again, system shows latest revision but new changes are not shown.



Changes

 

Cause

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